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Jobiko — Terms of Service

Last updated: July 27, 2026

These Terms of Service ("Terms") govern your access to and use of the Jobiko website, web application, browser extension, and related services (collectively, the "Service"). The Service is provided by WTech ("WTech", "we", "us", or "our"), a sole proprietorship (entreprise individuelle) of Abdoul Raouf Wendyam Issoufou Sawadogo, operating the "Jobiko" product.

Please read these Terms carefully. They include important limitations on our liability and on the warranties we provide.

1. Acceptance of Terms

By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.

If you do not agree to these Terms, do not access or use the Service.

We may require you to affirmatively accept these Terms (for example, at sign-up or when material changes are made). Where we do, your acceptance is a condition of continued use.

2. Eligibility and Age Requirements

To use the Service, you must:

How we verify age. At sign-up, we require you to affirmatively confirm that you meet the minimum age requirement (a self-attestation checkbox). We do not currently perform documentary age verification and rely on the accuracy of your attestation. If we learn or reasonably believe that you do not meet the minimum age requirement — for example, because you provided false information at sign-up — we may suspend or terminate your account under Section 13 and delete the associated personal data in accordance with our Privacy Policy.

The Service is not intended for minors. We do not knowingly collect personal information from, or provide the Service to, anyone under 18 years of age. If we learn that we have collected personal information from someone under 18, we will delete it. If you believe someone under 18 has provided us personal information, contact us at support@jobiko.org.

This version of the Service is offered to users in Canada, the United States, and Latin America (including, without limitation, Brazil and Mexico). The Service is not currently offered to, or intended for, users in the European Union or the United Kingdom, where additional regulatory requirements apply that we have not yet implemented.

3. Accounts and Security

To use most features, you must create an account. You may register using email and password or a supported single sign-on provider (e.g., Google, Apple, or LinkedIn).

You agree to:

You are responsible for maintaining the security of your devices, browsers, and the systems you use to access the Service. We are not liable for losses arising from unauthorized use of your account that result from your failure to safeguard your credentials.

You may close your account at any time through the Settings page. See Section 13 (Suspension and Termination) and our Privacy Policy for what happens to your data.

3.1 Responsible Disclosure

We welcome good-faith reports of security vulnerabilities. If you discover a potential vulnerability in the Service, please report it to security@jobiko.org before disclosing it publicly, and give us a reasonable opportunity to investigate and remediate.

If you act in good faith, limit your testing to your own account or accounts you are authorized to test, avoid privacy violations, service disruption, and data destruction, and comply with applicable law, we will not pursue legal action against you for that research. We do not currently operate a paid bug-bounty program, and reporting a vulnerability does not entitle you to a reward.

3.2 Email Communications and Consent (CASL)

When you create an account, we collect your express consent to send you communications, and we record the source and date of that consent at sign-up. We distinguish two categories of email:

This approach is intended to align with Canada's Anti-Spam Legislation (CASL) and comparable rules in our target markets. Withdrawing marketing consent does not affect transactional or service messages.

4. Description of the Service

Jobiko is an AI-assisted job-application tool. Depending on your plan, the Service may allow you to:

4.1 AI Features

Certain features use third-party artificial-intelligence model providers (currently Anthropic and OpenAI, and the underlying cloud AI platforms we use) to generate content. To produce tailored output, we send your profile information together with the relevant job description to these providers. This is comprehensive, not selective: the profile data used as context can include all of the personal information in your profile — your name, contact details, mailing address, education, work history, skills, languages, and professional summary. Your salary range is excluded — it is encrypted at rest and is never included in the content sent to AI providers (see Privacy Policy, Section 5). This is described further in our Privacy Policy. By using AI features, you consent to this processing.

AI output is generated automatically and is described in Section 7 (AI Output Disclaimer).

4.2 Auto-Apply (Pro)

The auto-apply feature attempts to automatically fill and submit job-application forms on supported applicant-tracking systems ("ATS") on your behalf.

Auto-apply is provided on a best-effort basis and is not guaranteed. Supported ATS sites, form layouts, and anti-automation measures change frequently. We do not guarantee that any application will be successfully submitted, received, correctly completed, or considered by any employer. You remain responsible for reviewing applications, and you acknowledge that auto-apply may fail, time out, submit incomplete or inaccurate information, or be blocked by a target site.

Where the Service offers a review-and-send workflow, you are responsible for reviewing the prepared application before it is submitted, and you are responsible for the accuracy of the underlying profile information you provide. Auto-apply relies on the data in your profile and on automated mapping of that data to each form; because ATS forms and their fields change without notice, automated field-mapping can be imperfect.

To the fullest extent permitted by law, you accept the risk that auto-apply may submit incorrect, incomplete, or misformatted information, or may interact with a target site in a way that conflicts with that site's or an employer's terms, and you agree that our responsibility for any such outcome is subject to the disclaimers in Sections 7, 9, and 10 and the limitation of liability in Section 11 — including where the cause is a defect or failure in the Service rather than your own input. Nothing in this Section limits any right or remedy that applicable mandatory consumer-protection law in your place of residence gives you and that cannot lawfully be waived.

4.3 Browser Extension

The Service includes an optional browser extension that can capture job postings you view and auto-fill application forms across supported ATS sites. The extension operates only on the sites for which it has been granted permissions, subject to the limits described in the Service (for example, capture limits). Your use of the extension is part of the Service and is subject to these Terms.

The extension is also subject to the extension-specific privacy disclosures required by the Chrome Web Store and other browser-extension marketplaces, which describe what the extension accesses on the pages you visit, what it transmits, and how that data is used. Those disclosures are available from the extension's store listing, and the extension's data practices are described in Section 3.4 of our Privacy Policy, both of which are incorporated here by reference. By installing or using the extension, you agree to them.

4.4 Availability and Changes

We may add, modify, suspend, or discontinue any part of the Service at any time. We may impose usage limits (such as token budgets, generation counts, or capture limits) and may change them. We do not guarantee that the Service will be uninterrupted, error-free, or available at all times.

5. Acceptable Use

You agree not to:

We may investigate and take action (including suspension or termination) for suspected violations.

6. User Content and Intellectual Property

6.1 Your Content

"Your Content" means the information and materials you provide to the Service (such as your profile data, uploaded documents, and notes) and the resumes, cover letters, and other documents generated for you through the Service.

As between you and WTech, you own Your Content, including the resumes, cover letters, and other application documents generated for you. You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display Your Content solely to operate and provide the Service to you (including sending relevant content to AI providers as described in Section 4.1 and processing payments). This license ends when Your Content is deleted, subject to reasonable backup retention and legal obligations.

You represent that you have the rights necessary to provide Your Content and that it does not infringe any third party's rights or violate any law.

6.2 Our Intellectual Property

The Service itself — including the software, web application, browser extension, design, templates, models and prompts we develop, trademarks, logos, and all related intellectual property — is owned by WTech or its licensors and is protected by law. Except for the limited rights expressly granted to you in these Terms, we reserve all rights. You receive a limited, non-exclusive, non-transferable, revocable license to use the Service for its intended purpose, subject to these Terms.

6.3 Feedback

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

7. AI Output Disclaimer

Content generated by the Service's AI features — including resumes, cover letters, motivation answers, resume scores, keyword matches, interview-prep content, and job matches — is produced automatically and may be inaccurate, incomplete, outdated, or unsuitable for your situation.

You assume all risk associated with your use of AI-generated content.

8. Subscriptions and Payments

8.1 Plans and Billing

The Service offers free and paid subscription plans. Paid plans are billed in advance on a recurring basis (for example, monthly or quarterly) according to the plan and billing cycle you select at checkout. By subscribing, you authorize us and our payment processor to charge your selected payment method for the applicable fees on each renewal until you cancel.

8.2 Payment Processor

Payments for purchases made directly from us (on the web) are processed by Stripe. We do not store your full card details; card data is handled by Stripe under its own terms and security standards. Your use of Stripe is subject to Stripe's terms and privacy policy. Subscriptions purchased through a mobile app store are billed by that store, not by Stripe, and are governed by Section 8.7.

8.3 Refund Policy and Cancellation

This Section is our complete refund policy for purchases made directly from us (on the web, via Stripe). We do not maintain a separate refund-policy page; the terms below control. Subscriptions purchased through the Apple App Store or Google Play are handled under Section 8.7, and refunds for those purchases are governed by Apple's or Google's policies, not by this Section.

All payments are final and non-refundable, except where a refund is required by applicable mandatory law (for example, certain consumer-protection statutes in Canada, U.S. states, or Latin American markets that cannot be waived). We do not provide prorated refunds for partial periods or for unused features, generations, or quota, and we do not refund fees on cancellation, downgrade, or account closure except as required by such law.

You may cancel at any time through your account settings or the Stripe billing portal. Cancellation stops future renewals; you will not be charged for subsequent billing periods. When you cancel, you retain access to paid features until the end of the current paid billing period, after which your account moves to the free plan (or loses paid-only access).

Auto-apply tasks already in progress. If you have queued or in-progress auto-apply tasks when you cancel, those tasks remain eligible to run until the end of your current paid billing period (the period for which you have already paid). When that period ends and your paid access lapses, any tasks that have not yet been submitted are cancelled and will not be run. Because auto-apply is best-effort (Section 4.2), we do not guarantee that queued tasks will complete before the period ends, and unrun tasks do not entitle you to a refund or credit.

Billing disputes. If you believe you have been charged in error, contact us at support@jobiko.org before initiating a chargeback so we can investigate. Card disputes and chargebacks are handled by Stripe and your card issuer under their own processes.

8.4 Price Changes

We may change prices or plan features. We will give you reasonable notice of price changes, and they will take effect on your next billing cycle. If you do not agree to a price change, you may cancel before it takes effect. Any prices shown on a non-billed basis (for example, a weekly preview price) are for illustration only; you are billed on the cycle you actually select.

8.5 Taxes

Stated prices may exclude applicable taxes (including GST/QST, sales tax, VAT/IVA, or other taxes). You are responsible for all applicable taxes, which we may add to your charges where required.

8.6 Failed Payments and Promo Codes

If a payment fails, we may retry, suspend, or downgrade your access until payment succeeds. Promotional codes or discounts are subject to their stated terms, may be limited in time, and may be withdrawn or modified.

8.7 Purchases through the Apple App Store and Google Play

If you subscribe to a paid plan through the Jobiko iOS or Android app, your subscription is sold and billed by Apple (the App Store) or Google (Google Play), not by us, and the applicable store is the merchant of record for that transaction. These purchases are governed by your store account's terms (for example, the Apple Media Services Terms and Conditions or the Google Play Terms of Service) in addition to these Terms.

Your entitlement to paid features across the web app, browser extension, and mobile apps reflects your active subscription regardless of where you purchased it; however, the billing, cancellation, and refund process is determined by where the purchase was made.

9. Third-Party Sites, ATS, and Services

The Service interacts with, links to, or relies on third parties, including job boards, ATS providers, employers, AI model providers, payment processors, and single sign-on providers.

10. Disclaimers and Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE; THAT AUTO-APPLY WILL SUCCEED; OR THAT USE OF THE SERVICE WILL RESULT IN ANY JOB, INTERVIEW, OR OTHER OUTCOME. AI-generated output is governed by the specific disclaimer in Section 7 (AI Output Disclaimer), which controls on that subject.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In that case, such warranties are limited to the minimum scope and duration permitted by applicable law.

11. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

These limitations apply regardless of the legal theory and form an essential basis of the bargain between you and us. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you; in that case, our liability is limited to the maximum extent permitted by applicable law.

12. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless WTech, its owner, and its employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

This Section does not require you to indemnify us for any claim to the extent it arises from our own breach of these Terms or our own fault, and it applies only to the extent permitted by the mandatory law of your place of residence.

13. Suspension and Termination

We may suspend or terminate your access to the Service, in whole or in part, at any time if we reasonably believe you have violated these Terms, created risk or legal exposure for us or others, or for operational, security, or legal reasons.

Notice. Except where we reasonably need to act immediately — for example, to address a security threat, suspected fraud or abuse, a legal requirement, or a risk of harm to us, other users, or third parties — we will give you advance notice of a suspension or termination and, where the issue is curable, a reasonable opportunity to address it before we act. Where we must act immediately, we will notify you as soon as reasonably practicable afterward and explain, in general terms, the reason.

Effect on paid plans. If we terminate or suspend a paid account for reasons other than your breach of these Terms or unlawful conduct (for example, because we discontinue the Service), we will, to the extent required by applicable law, refund the prepaid, unused portion of your then-current billing period. No refund is owed where suspension or termination results from your breach or unlawful conduct.

Appeal. If you believe your account was suspended or terminated in error, you may appeal by contacting support@jobiko.org. We will review the appeal and respond within a reasonable time. This appeal process does not limit any rights you have under applicable mandatory consumer-protection law.

You may stop using the Service and close your account at any time through the Settings page.

On termination:

Fees already paid are non-refundable as described in Section 8.3.

14. Intellectual-Property Complaints (Notice and Takedown)

We respect intellectual-property rights and expect our users to do the same. Your Content must not infringe anyone's copyright, trademark, or other rights (see Sections 5 and 6.1).

How to report infringing content. If you are a rights holder (or authorized to act for one) and you believe that content submitted, stored, or generated through the Service by a user infringes your rights, send a written notice to security@jobiko.org (with a copy to support@jobiko.org) that includes, at a minimum:

United States (17 U.S.C. §512). We are not a registered designated agent under the U.S. Digital Millennium Copyright Act and do not hold ourselves out as one. However, if your claim arises under U.S. copyright law, please also include the elements of a notice described in 17 U.S.C. §512(c)(3) — including your physical or electronic signature and a statement, made under penalty of perjury, that you are authorized to act on behalf of the owner of the right allegedly infringed — so that we can act on your notice consistently with that framework.

What we do. We will review complete notices and may, at our discretion and consistent with applicable law, remove or disable access to the material in question, notify the affected user, and give that user an opportunity to respond. We may reject or seek clarification of notices that are incomplete or that we reasonably believe are abusive or made in bad faith. Repeat infringers. We may suspend or terminate, under Section 13, the accounts of users who are the subject of repeated, credible infringement complaints. Nothing in this Section limits any other remedy available to us or to a rights holder.

15. No Professional Advice; No Agency; Not a Placement Agency

The Service provides software tools, not professional advice. The Service — including its AI features, resume and cover-letter generation, resume scoring, keyword analysis, job matching, and interview-preparation content — provides automated tools and general information only. It does not provide, and is not a substitute for, career counselling, legal, immigration, tax, financial, or other professional advice, and no content generated through the Service should be relied upon as such. You are responsible for your own decisions and for seeking qualified professional advice where you need it. AI-generated output is further governed by Section 7 (AI Output Disclaimer).

No agency or other special relationship. Nothing in these Terms or in your use of the Service creates any employment, agency, partnership, joint-venture, franchise, or fiduciary relationship between you and WTech. You and WTech are independent parties.

We are not an employment agency, recruiter, or placement service. WTech operates software that you direct to help you prepare and submit your own job applications. We do not act as a placement or recruitment agency; we do not find, select, screen, or refer candidates for employers; we do not solicit job openings on an employer's behalf; and we do not guarantee, procure, or influence any hiring, interview, or employment outcome. The Service does not create any relationship between you and any employer, job board, or applicant-tracking system, whose decisions are their own (see Section 9). For clarity, and because some jurisdictions (including Quebec) regulate personnel-placement and recruitment agencies, WTech is a provider of self-service application software and is not such an agency; we do not perform, and these Terms do not authorize us to perform, the placement or recruitment functions those rules govern.

16. Export Controls and Sanctions

You represent and warrant that: (a) you are not located in, and are not a national or resident of, a country or territory that is subject to comprehensive Canadian, United States, or European Union economic sanctions or trade embargoes; (b) you are not listed on, and are not owned or controlled by a party listed on, any Canadian, United States, or European Union sanctions or restricted-party list; and (c) you will not access or use the Service, and will not permit anyone to do so on your behalf, in violation of any applicable export-control, economic-sanctions, or trade-compliance law.

You agree not to use the Service for any purpose prohibited by such laws. If you breach this Section, we may suspend or terminate your access under Section 13, and this Section survives such termination.

17. Time Limitation on Claims

To the fullest extent permitted by applicable law, any claim or cause of action you may have arising out of or relating to the Service or these Terms must be commenced within one (1) year after the claim or cause of action accrues; otherwise, that claim or cause of action is permanently barred.

This one-year limitation does not apply where, and only to the extent that, applicable mandatory law prohibits shortening the limitation or prescription period by contract. In particular, it does not apply to consumers resident in Quebec or elsewhere in Canada, where civil-law prescription and mandatory consumer-protection rules govern the time to sue and cannot be shortened by agreement; nor does it apply in any other jurisdiction whose law does not permit contractual shortening of the applicable limitation period. In those cases, the limitation or prescription period set by the applicable law applies instead.

18. Governing Law and Disputes

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the Province of Quebec and the applicable laws of Canada, without regard to conflict-of-laws rules.

You and WTech agree that the courts of the judicial district of Montreal, Quebec, Canada have exclusive jurisdiction over any dispute, and you consent to their jurisdiction and venue.

Mandatory consumer-protection rights (narrow exception). Our target markets for this version of the Service are Canada, the United States, and Latin America. If you are a consumer and the consumer-protection law of your place of residence grants you a right that cannot lawfully be waived or excluded by contract — for example, a non-waivable right to bring certain claims in your local courts, or the protection of a specific mandatory statute — then only that specific non-waivable right prevails over the governing-law and forum choices above, and only to the minimum extent the law of your jurisdiction requires. This exception:

For clarity, this provision is not a general election of the law of your country or state; it is a limited carve-out for mandatory consumer protections that we cannot lawfully override.

18.1 United States Dispute Resolution Rider (U.S. Residents Only)

THIS SECTION 18.1 APPLIES ONLY IF YOU RESIDE IN THE UNITED STATES. IT REQUIRES INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. PLEASE READ IT CAREFULLY.

Who this applies to — and who it does not. This Section 18.1 applies only to users who reside in the United States. It does not apply to residents of Canada (including Quebec, whose Consumer Protection Act — including article 11.1 — and other mandatory Canadian consumer-protection laws prohibit pre-dispute arbitration clauses and class-action waivers against consumers), and it does not apply anywhere that a mandatory consumer-protection or other law makes such clauses unenforceable. For every user to whom this Section 18.1 does not apply, the Quebec governing-law and Montreal-forum provisions above continue to govern in full. Nothing in this Section 18.1 overrides the mandatory-consumer-protection carve-out set out earlier in this Section 18.

Agreement to arbitrate. You and WTech agree that any dispute, claim, or controversy arising out of or relating to the Service or these Terms that is not resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect, rather than in court, except as provided below. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement, except that a court has authority over the enforceability of the class-action and jury-trial waiver below. This arbitration agreement is governed by the Federal Arbitration Act.

Informal resolution first. Before starting an arbitration, you agree to first contact us at support@jobiko.org and give us 30 days to try to resolve the dispute informally.

Small-claims carve-out. Either party may bring an individual claim in a small-claims court for disputes within that court's jurisdiction, instead of arbitration, so long as the matter stays in that court and proceeds only on an individual basis.

30-day right to opt out. You may opt out of this Section 18.1 by sending written notice to support@jobiko.org with the subject line "Arbitration Opt-Out," including your name and the email associated with your account, within 30 days of first accepting these Terms (or of this Section 18.1 first applying to you). If you opt out, this Section 18.1 does not apply to you, and any dispute is governed by the Quebec governing-law and Montreal-forum provisions above. Opting out has no other effect on your use of the Service.

Class-action and jury-trial waiver. To the fullest extent permitted by law, you and WTech agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding, and that the arbitrator may not consolidate more than one person's claims or preside over any form of a representative or class proceeding. You and WTech also waive any right to a jury trial.

Mass-arbitration staging. If 25 or more similar arbitration demands are asserted against WTech by or with the assistance of the same or coordinated counsel, the demands will be administered in staged batches of no more than 50 at a time (a first batch of up to 50, then successive batches), with arbitration fees and any applicable filing obligations arising only for the demands in each active batch, and any limitation or prescription period tolled for demands awaiting their batch. This staging is intended to allow the efficient and fair resolution of high-volume, coordinated filings.

Severability of the waiver. If the class-action and jury-trial waiver above is found unenforceable as to a particular claim or form of relief, then that claim or relief will be severed and heard in a court of competent jurisdiction, while the remainder of this Section 18.1 continues to apply to all other claims in arbitration. If for any reason a claim proceeds in court rather than arbitration, the class-action and jury-trial waiver will still apply to the extent permitted by law.

18.2 Language

Language. These Terms are published in the Service in French, English, and Spanish. If you are a consumer in Quebec, the French version was made available to you and, where the law of Quebec so requires, the French version prevails; in all other cases, and to the extent permitted by law, the English version governs and the parties confirm their wish that these Terms and related documents be drawn up in English. / Les parties confirment leur volonté que les présentes conditions et les documents qui s'y rattachent soient rédigés en anglais, sous réserve de la primauté de la version française lorsque la loi du Québec l'exige.

19. Electronic Communications and Signatures; No Third-Party Beneficiaries; International Use

Electronic communications and signatures. By using the Service, you consent to receive communications from us in electronic form — including by email, through the Service, or by other electronic means — and you agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that they be in writing. You agree that your electronic acceptance of these Terms (for example, by clicking to accept, checking a box, or continuing to use the Service) and any electronic signature you provide have the same legal effect as a handwritten signature, to the extent permitted by applicable law. This consent does not affect your non-waivable rights under mandatory consumer-protection law, and it does not reduce our obligation to provide any communication in a specific form where the law requires it (see also the language provisions in Section 18).

No third-party beneficiaries. These Terms are between you and WTech. Except where they expressly extend the benefit of a provision to our owner, employees, contractors, agents, or licensors (for example, in Sections 11 and 12), these Terms do not create any right or remedy enforceable by any third party.

International use. The Service is operated from Canada and is intended for the markets described in Section 2. If you access the Service from a jurisdiction other than those markets, you do so on your own initiative and are responsible for complying with any local laws that apply to you. We make no representation that the Service is appropriate or available for use in any particular location, and features may vary or be unavailable in some places. This provision supports, and is subject to, the geographic-scope limits in Section 2.

20. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date and may notify you through the Service or by email. Changes take effect when posted, unless we state otherwise. Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree, you must stop using the Service.

21. General

22. Contact

This document is provided for informational purposes and is not legal advice. WTech recommends that this document be reviewed by a licensed lawyer in the Province of Quebec before publication.