Marcus Reid
Summary
Data Scientist with experience delivering machine learning solutions across healthcare operations and commercial analytics. Applies rigorous data validation, reproducible modeling, and measurable experimentation to improve decision-making and reliability.
Experience
- Built a patient no-show risk model that reduced missed visits by 9% and improved triage routing.
- Implemented feature quality checks and data drift alerts, improving model monitoring coverage from partial to end-to-end.
- Designed A/B tests for appointment reminders, translating results into updated scheduling policies and documentation.
- Developed demand forecasting using hierarchical time series, stabilizing reorder recommendations across product families.
- Automated data pipelines and validation rules, decreasing manual reconciliation effort by 30% and speeding releases.
- Partnered with operations teams to define metrics, aligning dashboards with daily planning workflows.
- Created churn and retention analyses for subscription clients, guiding targeted outreach strategies.
- Maintained ETL jobs and data lineage notes, improving trust in reporting for non-technical stakeholders.
- Produced model interpretability summaries, helping teams explain drivers of customer behavior.
Skills
Python · SQL · Machine Learning · Experiment Design · Time Series Modeling · Feature Engineering · Model Monitoring · Data Quality · A/B Testing · Model Interpretability · ETL Pipelines · Reproducible Workflows
Certifications
Google Professional Data Engineer · AWS Certified Machine Learning – Specialty
Education
M.S. in Data Science, State University (public), 2016–2018. B.S. in Statistics, College of Applied Sciences (public), 2012–2016.