Michael Brennan
Licensed Senior Security Officer | Retail and Venue Security | CCTV
October 30, 2026
Martin DohertyOperations ManagerRiverside Arena ServicesNew York, NYRe: Security Supervisor, event days
Dear Mr. Doherty,
Your posting for a Security Supervisor at Riverside Arena Services mentions large event-day crowds and a need for someone who can lead a team calmly. That describes my current role at a waterfront entertainment complex, where visitor numbers can reach 12,000 on event days.
As senior officer I lead a shift of three to five officers. When I took on the role, most of our incidents happened in the same few areas, mostly out of sight of the cameras. I reorganized our patrol routes around those blind spots and agreed new check-in times with the control room. Theft and disorderly conduct incidents fell by 35% within a year.
I monitor 64 CCTV cameras and work closely with the NYPD over a radio link, and footage and reports I prepared have supported 22 prosecutions. I write incident reports the same night, because detail is lost by the morning. I have given first aid at more than 30 incidents and managed three full evacuations, each completed within our eight-minute target.
Before the entertainment complex I patrolled a 25-store shopping center on days and nights for Five Boroughs Guard Services and covered access control at two office buildings, checking in around 300 visitors a day. No complaint against me has ever been upheld, which I put down to staying polite and explaining what I am doing.
I hold a New York State security guard registration, keep my in-service training current and have 4 years in security. I am available for evenings, nights and weekends and would welcome the chance to discuss the role.
Sincerely,
Michael Brennan