Human Resources Generalist resume example

HR Generalist resume example: SHRM-CP, 7 years, turnover cut from 48% to 31% at two plants, employee relations casework and onboarding moved into the HRIS.

Cover letter for this role

LaToya Simmons

HR Generalist, SHRM-CP | Employee Relations, Retention and HR Operations

Atlanta, GA7 years of experience

Summary

HR Generalist with 7 years in manufacturing and hospitality, supporting hourly and salaried workforces of up to 450 people. Handles employee relations, investigations, onboarding, leave administration and HRIS data. Focused on retention: works with plant leaders to fix the reasons people leave, and backs it with data.

Experience

HR GeneralistApr 2022 - Present

Chattahoochee Manufacturing Co.

  • Sole HR generalist for 2 plants with 450 employees across 3 shifts.
  • Annual turnover fell from 48% to 31% over 2 years after I introduced 30/60/90-day check-ins and a supervisor coaching program.
  • Investigate 25 to 35 employee relations cases a year, with no substantiated EEOC charges since 2022.
  • Moved onboarding, I-9s and benefits enrollment into the HRIS, reducing new-hire paperwork time from 3 hours to 45 minutes.
  • Administer FMLA and ADA accommodations for about 60 cases a year.
HR CoordinatorNov 2019 - Mar 2022

Midtown Hospitality Group

  • Supported hiring for 4 hotels and 2 restaurants, onboarding 300+ employees a year.
  • Rebuilt the employee handbook and rolled it out with sign-off from 100% of staff.
  • Managed rehiring of 180 employees after the 2020 closures, completing it in 6 weeks.

Skills

  • Employee Relations
  • Workplace Investigations
  • Onboarding and Offboarding
  • FMLA and ADA Administration
  • HRIS (UKG Pro, BambooHR)
  • Benefits Administration
  • Performance Management
  • Retention Strategy
  • I-9 and E-Verify Compliance
  • HR Reporting

Certifications

  • SHRM Certified Professional (SHRM-CP), 2021

Education

BBA in Human Resource Management, Georgia State University, 2019

Fictional candidates and employers. Any resemblance to a real person or company is coincidental.

Now for your own experience and a real posting

Jobiko writes a resume and a cover letter from what you have actually done, for the posting you choose, and shows you both before anything is sent.

Build my resume →

What hiring managers check first

Size and type of workforce

Headcount, number of sites and whether staff are hourly or salaried tell a recruiter how broad your role has been.

Results on retention or engagement

Turnover, time-to-fill or engagement scores show HR work that moved the business.

Employee relations experience

Investigations and compliance handling are core for generalists. Give volume and outcomes.

Credentials and systems

SHRM-CP or PHR and a named HRIS help you pass early screening.

Keywords the applicant tracking system matches

  • HR Generalist
  • Employee Relations
  • Investigations
  • Onboarding
  • FMLA
  • ADA
  • Benefits Administration
  • HRIS
  • Retention
  • Performance Management
  • Compliance
  • SHRM-CP

Use the ones that are true of you, in the words the posting uses.

Mistakes to avoid

  1. Describing HR as paperwork

    Onboarding and filing are part of the job, but show the impact you had on people and the business.

  2. Sharing confidential details

    Describe investigations in numbers and outcomes only. Never include names or identifying details.

  3. Vague compliance claims

    Name the areas you handle, such as FMLA, ADA or I-9, rather than writing 'ensured compliance'.

Questions

Is SHRM-CP or PHR better?
Both are respected. SHRM-CP focuses more on behavioral competencies, PHR on technical HR knowledge. Check which one local postings mention more.
How long should an HR generalist resume be?
One page up to about 7 years, then two if needed. Lead with your most relevant results.
Can I move into HR from another field?
Yes. Operations, recruiting and office management are common routes. Highlight any people, compliance or onboarding work you have done.

More examples

← All resume examples