Resume example

Personal Support Worker resume example

A complete Personal Support Worker resume example: summary, experience with results, skills and certifications, plus what hiring managers check first and the keywords the ATS matches.

Fictional candidate. Employers are described, not named.

Theo Lambert

Personal Support Worker | Client-centered care, documentation, and safe mobility support · Toronto, Ontario · 5 years of experience

Summary

Personal Support Worker with experience supporting daily living, safe mobility, and person-centered routines in long-term care and home settings. Maintains clear documentation, collaborates with nurses and families, and applies infection prevention and safety procedures consistently.

Experience

Personal Support WorkerLong-term care facility network (300+ beds) · 2021 - 2024
  • Delivered assistance with bathing, dressing, and meals, and adjusted routines to match client preferences and comfort needs.
  • Performed safe transfers using gait belt and mobility aids, and escalated concerns to the nurse before incidents occurred.
  • Documented care observations in facility records, and clarified changes in skin integrity and appetite trends promptly.
Personal Support WorkerCommunity home-care agency (50-80 clients) · 2019 - 2021
  • Supported medication reminders and routine checks, and reported missed doses to the care coordinator on the same shift.
  • Maintained infection prevention supplies and performed hand hygiene, and improved room set-up for cleaner, calmer visits.
  • Assisted with mobility and light meal prep, and confirmed safety steps before leaving the client unattended.
Personal Support Worker (Float)Rehabilitation clinic support team (20-30 staff) · 2018 - 2019
  • Coordinated patient transport within the clinic, and reduced delays by confirming schedules with therapy aides.
  • Prepared clients for therapy sessions, and supported comfort needs during wait times.
  • Updated daily notes after activities, and communicated changes in fatigue levels to the nurse.

Skills

Person-centered care · Safe transfers · Infection prevention · Vital sign observation · Medication reminders · Gait belt use · Mobility assistance · Skin care support · Documentation accuracy · Family communication

Certifications

CPR and First Aid · Standard First Aid and CPR (HCP)

Education

Completed Health Care Aide training at a provincially approved program, including clinical placements in long-term care and community settings.

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What hiring managers check first

Personal care routine experience

You describe real assistance with bathing, dressing, toileting, and meals. You explain how you adapt to client preferences and comfort needs.

Safety and transfers

You show knowledge of safe transfer methods and mobility support. You mention using equipment like gait belts and escalating risks.

Documentation quality

You include how you record care observations accurately in shift notes. You show you communicate changes to nurses and coordinators.

Infection prevention habits

You mention infection prevention steps tied to daily work, not generic statements. You indicate consistent hand hygiene and supply set-up.

Keywords the applicant tracking system matches

Activities of Daily LivingSafe TransfersGait BeltInfection PreventionHand HygieneSkin Care SupportVital Sign ObservationIncident EscalationClient DocumentationMedication RemindersPerson-Centered CareFamily Communication

Use the ones that are true of you, in the words the posting uses.

Mistakes to avoid

  1. Overly general bullets

    Bullets like “provided care” without what you did and what changed are easy to skim past. Replace them with task + outcome language tied to client safety.

  2. Using caregiver terms without required details

    Some resumes list personal support duties but omit safe transfers, documentation, or escalation. Ensure the resume mirrors common posting duties and terminology.

  3. Cover letters that repeat the resume

    Letters that restate every bullet weaken impact. Match two or three posting requirements to your strongest experience instead.

Questions

How long should a Personal Support Worker resume and cover letter be?
A resume is typically one page for 3–8 years of experience. A cover letter is usually about half a page, with three short paragraphs focused on role requirements.
What should go first on a resume for this role?
Start with a short summary that reflects daily living support, safety, and documentation. Follow with experience entries that show responsibilities and outcomes, then add skills and certifications.
How should I handle no experience or a career change when writing the resume?
Lead with training, clinical placements, and transferable duties like safety routines, documentation habits, and client communication. In the experience section, describe what you did in training settings as clearly as paid work.

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