Personal Support Worker resume example

Personal Support Worker resume example from Hamilton: 5 years in long-term and home care, a secure dementia unit, GPA trained, fewer responsive behaviours.

Cover letter for this role

Grace Mensah

Personal Support Worker (PSW) | Long-Term Care, Home Care and Dementia Care

Hamilton, ON5 years of experience

Summary

Personal Support Worker with 5 years in long-term care and home care in Hamilton. Provides personal care, mobility support and companionship for 10 to 12 residents a shift, many living with dementia. Trained in Gentle Persuasive Approaches and known for noticing small changes in a resident before they become a problem.

Experience

Personal Support WorkerMar 2023 - Present

Mountview Long-Term Care Home

  • Provide bathing, dressing, toileting, feeding and repositioning for 10 to 12 residents per shift on a 32-bed secure dementia unit.
  • Use Gentle Persuasive Approaches daily; responsive behaviours on my assignment were logged 30% less often over a year.
  • Chart care and observations in PointClickCare for every resident each shift.
  • Reported early signs of infection or skin breakdown to the RPN on 20+ occasions last year, allowing earlier treatment.
  • Preceptor for 4 PSW students from local colleges.
Personal Support Worker, Home CareOct 2021 - Feb 2023

Bayfront Community Care

  • Visited 7 to 9 clients a day in their homes for personal care, light housekeeping and meal preparation.
  • Supported a regular caseload of 25 older adults and people recovering from surgery.
  • Arrived on time for 98% of scheduled visits across all weather conditions.

Skills

  • Personal Care and Hygiene
  • Safe Transfers and Mechanical Lifts
  • Dementia Care
  • Gentle Persuasive Approaches (GPA)
  • Feeding Assistance
  • Skin Integrity Checks
  • Documentation (PointClickCare)
  • Infection Prevention and Control
  • Palliative Comfort Care
  • Family Communication

Certifications

  • Gentle Persuasive Approaches (GPA) in Dementia Care
  • Standard First Aid and CPR Level C
  • Safe Food Handler Certificate
  • WHMIS 2015

Education

Personal Support Worker Certificate, Mohawk College, Hamilton, 2021

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What hiring managers check first

PSW certificate and training

Ontario employers expect a PSW certificate from a recognized program. List it with GPA, first aid and any other training.

Setting and workload

Long-term care, retirement homes and home care differ. Give the number of residents or clients you support.

Dementia and behaviour skills

Many residents live with dementia. Specific training and examples are strong advantages.

Observation and reporting

Supervisors value PSWs who notice changes and report them quickly. Give an example.

Keywords the applicant tracking system matches

  • Personal Support Worker
  • PSW
  • Long-Term Care
  • Home Care
  • Dementia Care
  • GPA
  • Personal Care
  • Mobility Assistance
  • Mechanical Lifts
  • Documentation
  • Infection Control
  • Palliative Care

Use the ones that are true of you, in the words the posting uses.

Mistakes to avoid

  1. Only listing tasks

    Every PSW bathes and dresses residents. Show how you do it well, with numbers where possible.

  2. Leaving out availability

    Shift availability matters a lot in long-term care. Mention it in your cover letter.

  3. Expired certificates

    Keep first aid, CPR and food handler certificates current and list their dates if asked.

Questions

Do I need a PSW certificate to work in long-term care in Ontario?
Ontario long-term care homes generally require PSWs to have completed a recognized PSW program. Home care agencies usually expect it too.
How long should a PSW resume be?
One page is enough for most PSWs. Put certifications near the top.
What if I trained outside Canada?
Include your training and experience, and check with employers or colleges about bridging programs or equivalency.

More examples

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