Victor Nguyen
Summary
Project Manager with 6 years coordinating cross-functional delivery for operations, facilities, and internal systems. Leads planning, risk management, and stakeholder updates while maintaining schedule controls and clear documentation.
Experience
- Managed rollout of scheduling upgrades across three sites, reducing handoff delays and standardizing intake workflows.
- Coordinated with clinical leads to document SOP changes, improving training completion and reducing rework during go-live.
- Tracked risks and dependencies in weekly reports, escalating blockers early and keeping delivery on agreed milestones.
- Led transition planning for a production line retrofit, updating scope and sequencing work with operations supervisors.
- Built project schedules and maintained action logs, improving accountability for vendors and internal owners.
- Prepared status decks and change-control notes, ensuring revisions were approved before implementation.
- Supported implementation of service workflows, capturing requirements and translating them into operational checklists.
- Facilitated meetings with stakeholders, capturing decisions and aligning timelines across departments.
- Maintained documentation for audits, improving traceability of scope, approvals, and acceptance criteria.
Skills
Project planning · Schedule management · Risk management · Stakeholder communication · Change control · Requirement gathering · Scope definition · Dependency tracking · Process documentation · Vendor coordination
Certifications
PMI Project Management Professional (PMP) - In Progress · ITIL Foundation
Education
B.S. in Business Administration, Management Information Systems, State University