Sofia Hernandez
Digital Marketing Specialist | Paid Social, Google Ads and Lifecycle Email | DTC
October 30, 2026
Diego CastilloFounder and CEOHill Country Coffee Co.Austin, TXRe: Digital Marketing Specialist
Dear Mr. Castillo,
Your Digital Marketing Specialist posting at Hill Country Coffee Co. mentions rising ad costs and an email list that is not pulling its weight. I have spent the past two years solving both problems at Caliche Outdoor Co., another Austin brand that sells mostly online.
When I joined, we relied almost entirely on paid social, and email brought in 16% of online revenue. I rebuilt our Klaviyo welcome and abandoned-cart flows, segmented the list by purchase history and added SMS for our best customers. Email now drives 27% of revenue. On the paid side I manage $100,000 a month across Meta, Google Shopping and TikTok, and blended ROAS has risen from 3.2x to 4.1x.
Most of that came from creative testing rather than budget. I run 8 to 10 tests a month with our designer, and user-generated video now wins about 60% of them. Restructuring our prospecting audiences around broad targeting and stronger creative cut cost per acquisition by 22%, which is the lever I would look at first for a coffee subscription.
Before that I spent almost two years at Pecan Street Media supporting 11 clients with $250,000 in combined monthly spend. It taught me to set up clean reporting fast and to explain results to owners who are not marketers, and one local campaign I launched lifted a dental group's booked appointments by 35% in a quarter.
I bring 4 years of hands-on digital marketing for DTC brands and I enjoy working with a founder-led team. I would be glad to share a few campaign examples when we talk.
Best regards,
Sofia Hernandez