Jonah Whitfield
Dear Hiring Manager,
I’m excited to apply for the UX Designer role at your company. My resume shows consistent UX work across healthcare services, consumer e-commerce experiences, and public-facing digital workflows. I lead user research planning, translate findings into interaction changes, and validate improvements through usability testing.
In my current role at UrbanCare Clinic Network, I conducted usability studies of the appointment flow and redesigned accessible form patterns using keyboard-first interaction and ARIA labeling. I also built a component-based design system to align interaction states and specifications with engineering, helping teams move from concepts to shippable UI.
Previously at Harborline E-Commerce Manufacturer, I mapped journeys, redesigned checkout steps, and partnered with analytics and support teams to refine content and error messaging. At CivicWorks Digital Services, I coordinated moderated sessions, updated information architecture, and tracked accessibility fixes for key workflows. I’m comfortable collaborating across product, engineering, and accessibility to deliver clear, testable UX.
Sincerely
Jonah Whitfield