Rafael Ortiz
Summary
Marketing Manager with 5 years of experience planning and optimizing multi-channel campaigns and lifecycle messaging. Builds measurement frameworks, partners with sales and creative teams, and improves conversion through testing and audience refinement.
Experience
- Led lifecycle messaging for pharmacy and wellness programs, increasing repeat visits by improving segment logic and delivery timing.
- Managed quarterly campaign calendars across email and SMS, coordinating creative production to maintain on-time launch and consistent brand voice.
- Established reporting dashboards using Google Analytics and CRM data, tightening attribution and surfacing channel-level conversion drivers.
- Built lead-nurture sequences aligned to sales stages, improving handoff quality through tighter form fields and scoring rules.
- Ran A/B tests for landing pages, increasing engagement by refining messaging hierarchy and reducing friction in the form flow.
- Coordinated event marketing with regional reps, improving follow-up workflows by standardizing registrations and post-event surveys.
- Developed content plans for community outreach, improving consistency by using templates for paid social creatives and copy blocks.
- Maintained marketing asset library, reducing turnaround times by introducing naming conventions and approval checklists.
- Partnered with program teams to capture stories, strengthening messaging by translating outcomes into plain-language benefits.
Skills
Campaign planning · Lifecycle marketing · Demand generation · Marketing analytics · A/B testing · Audience segmentation · CRM reporting · Landing page optimization · Content strategy · Cross-functional coordination
Certifications
Google Analytics Individual Qualification (GAIQ) · HubSpot Email Marketing Certification
Education
Bachelor of Business Administration, Marketing. University of Texas at Austin (degree earned).