Rebecca Goldstein
Marketing Manager | Brand, Omnichannel Campaigns and Team Leadership
Summary
Marketing Manager with 12 years across agency, financial services and home furnishings retail. Leads a team of 5 and a $2.4M annual budget covering brand, digital and in-store campaigns. Plans from customer research and holds every channel to a revenue or acquisition target.
Experience
Maple & Birch Furniture
- Lead a team of 5 and a $2.4M annual budget across 9 showrooms and ecommerce.
- Online sales grew 64% in 3 years while marketing spend rose 20%, driven by a shift from print flyers to paid social, search and email.
- Relaunched the brand in 2023 after 12 customer interviews and a survey of 1,800 buyers; aided awareness in Ontario rose from 21% to 34%.
- Built the company's first customer data platform setup with the CRM team, allowing 14 segmented email journeys.
- Report monthly to the CEO on return on ad spend, customer acquisition cost and store traffic.
Kingsway Credit Union
- Managed acquisition campaigns for chequing, mortgages and TFSAs across 22 branches.
- A mortgage renewal campaign retained $48M in balances at risk of leaving in 2021.
- Moved campaign reporting into a single dashboard shared with branch managers.
Queen West Agency
- Coordinated campaigns for 10 retail and hospitality clients.
- Promoted to account manager in 2016 and managed $1.2M in annual client billings.
Skills
- Marketing Strategy
- Brand Management
- Omnichannel Campaigns
- Budget Management
- Team Leadership
- Customer Research
- Paid Social and Search
- Email and CRM Marketing
- Marketing Analytics
- Agency Management
Certifications
- Chartered Marketer (CM), Canadian Marketing Association
Education
Bachelor of Commerce, Marketing, Toronto Metropolitan University (then Ryerson University), 2014