UX Designer resume example

UX Designer resume example: 7 years, task success raised from 62% to 91%, 45% fewer support tickets, better claims form completion, a 120-component system.

Cover letter for this role

Isabel Moreno

Senior Product Designer (UX) | Research, Interaction Design and Design Systems

Madison, WI7 years of experience

Summary

Senior Product Designer with 7 years in education technology and insurance. Leads design from research through to shipped interfaces, working closely with product managers and engineers. Runs usability tests on every major feature, builds accessible design systems and measures designs by task success and support tickets, not by how they look in a portfolio.

Experience

Senior Product DesignerJan 2023 - Present

Lakeview Learning

  • Redesigned the teacher gradebook after 24 classroom interviews; task success in usability tests rose from 62% to 91%.
  • Gradebook support tickets fell 45% in the semester after launch.
  • Built and maintain the Figma design system of 120+ components used by 5 product teams, meeting WCAG 2.1 AA.
  • Run 3 to 4 usability studies a month with teachers, students and parents.
  • Mentor 2 mid-level designers and lead the weekly design critique.
UX DesignerNov 2019 - Dec 2022

Capitol Square Insurance

  • Redesigned the online claims form; completion rate went from 48% to 73% and phone claims dropped by 20%.
  • Created a customer journey map for auto claims from 18 customer interviews, which shaped a 2-year roadmap.
  • Worked with engineers to ship 30+ features across web and mobile apps.

Skills

  • User Research
  • Usability Testing
  • Interaction Design
  • Figma
  • Prototyping
  • Design Systems
  • Accessibility (WCAG 2.1)
  • Journey Mapping
  • Information Architecture
  • Workshop Facilitation

Certifications

  • Nielsen Norman Group UX Certification (Interaction Design specialty)

Education

BS in Design Studies, University of Wisconsin–Madison, 2019

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What hiring managers check first

Outcomes from your designs

Task success, completion rates or support ticket reductions show your designs worked.

Research in your process

Hiring managers want designers who test with users, not only make screens. Show how often you research.

A strong portfolio

Two or three in-depth case studies with the problem, process and result carry more weight than many screenshots.

Collaboration

Working with PMs and engineers to ship matters. Include what you shipped and with whom.

Keywords the applicant tracking system matches

  • UX Designer
  • Product Designer
  • User Research
  • Usability Testing
  • Interaction Design
  • Figma
  • Prototyping
  • Design Systems
  • Accessibility
  • WCAG
  • User-Centered Design
  • Journey Mapping

Use the ones that are true of you, in the words the posting uses.

Mistakes to avoid

  1. Showing visuals without results

    Pretty screens do not prove good UX. Add the impact.

  2. Listing every tool

    Figma plus one or two research tools is enough. Focus on skills.

  3. No portfolio link

    It is essential for design roles. Put it in the header.

Questions

How long should a UX designer resume be?
One page. Let your portfolio carry the detail.
Do I need a degree in design?
Not necessarily. Many UX designers come from psychology, research or other fields. A strong portfolio matters most.
Should I include my certification?
Yes, if it is recognized, such as the Nielsen Norman Group certification. It supports but does not replace experience.

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